Ally Jobs

Job Information

Ally UX Accessibility Specialist in Raleigh, North Carolina

General information

Ref # 17646

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

We’re looking for a UX Accessibility specialist to be a boots-on-the-ground advocate for equitable user experiences. They’ll be the first line of defense when it comes to championing digital accessibility and serve as a voice for those who depend on Ally to practice inclusive design. This team member will be a part of the design operations team, ensuring our reusable component library is accessible and part of creating excellent user experiences for all, regardless of their ability or device.

The Work Itself

  • Collaborate with Digital Product, UX and IT squads to implement accessible WCAG 2.2 AA industry leading enhancements
  • Lead and maintain accessibility training and awareness sessions, acting as an advocate for accessibility at Ally to drive accessible and inclusive UX design.
  • Review UX designs (wireframes, visual designs, interaction patterns) with the objective of identifying accessibility issues prior to development, often needing to guide leadership on how to think through accessibility problem solving
  • Guide teammates on how to annotate UX designs for accessibility prior to reaching the development team
  • Maintain and improve our accessibility annotation library in Figma, supporting design and development teams using it
  • Act as an accessibility subject matter expert for various areas throughout the enterprise by analyzing audits, delivering reports for supported lines of business, and beyond
  • Study emerging technology and experience patterns to constantly help guide our approach to accessibility
  • Assist in planning and execution of activities related to Global Accessibility Awareness Day and other related events by helping put together sessions and workshops to increase knowledge of web accessibility and users’ needs
  • Contribute to our UX design system through component design and pattern documentation
  • Provide squad-level training and technical support in accordance with industry standard W3C Web Content Accessibility Guidelines.
  • Help to maximize efficiency by surfacing repeatable processes and frameworks for accessibility and design ops
  • Act as our greatest advocate for accessibility, helping others within and beyond UX to do their part in making Ally a great place to bank for all
  • Proactively research, report on, and recommend ways we can incorporate equity and inclusion into our UX practice and design thinking

The Skills You Bring

  • Ability to communicate with UX leadership, designers, tech developers, QA testers to successfully deliver projects and techniques.
  • Strong UX design and concepting skills
  • Proficiency in Figma and a willingness to try new tools
  • Understanding of mobile and web accessibility with knowledge of JAWS, NVDA, VoiceOver, Talkback and aXe, with a passion to learn more
  • Strong attention to detail and comprehension of accessibility best practices.
  • Demonstrated understanding of user experience, web content accessibility guidelines (WCAG) 2.2 standards and practices, and WAI-ARIA for both desktop and mobile technology.
  • Some knowledge of recognizing accessibility issues in HTML
  • Commitment to continuous learning and a willingness to ask questions
  • You’re an effective self starter and time manager, demonstrating flexibility, adaptability, and a desire to develop processes with minimal supervision
  • A problem solver and proactive thinker
  • Passion to advocate for accessibility and inclusive design
  • 1-2+ years of experience in designing accessible solutions
  • 1+ years of experience in user experience
  • CPACC or WAS as well as past experience in user research with people with disabilities are desired but not required

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 65000

Experienced: 90000

Expert: 115000

Incentive Compensation: This position is eligible to participate in our annual incentive plan

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