Ally Jobs

General information

Ref # 17778

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

Reporting to the Product Manager, the Senior AI Product Analyst is in a supporting role which follows management's direction in optimizing online customer experience within a given product set.

The Work Itself

• Guide the teams on how to operationalize AI within their environments. Support problem solving on potential solutions

• Gather, document, and provide business requirements, system requirement specification reviews, analytics requirements, and user acceptance testing for projects and releases that impact the digital channels

• Collaborate closely with other product teams, lines of businesses, engineering, data governance, and data science teams to experiment and implement Generative AI and AI / Machine Learning solutions in production Continuously assess market needs, and adapt the product strategy to capitalize new opportunities to address evolving challenges

• Support the overall product lifecycle launch and ongoing improvements

• Monitor Key Performance Indicators user feedback. Identify potential risks and mitigations throughout the product development

The Skills You Bring

• 3+ years of product and / or project management experience
• 0-1+ year of domain knowledge of artificial intelligence, machine learning, and data scientist concepts
• Bachelor's degree in business, marketing, information systems, or related field
• Ability to break a large, complex and ambiguous problem into small well-defined use cases and roadmap them.
• Define appropriate and measurable KPIs for a use case for estimating and measuring business impact
• Experience supporting business units to develop AI Strategies for product is preferred

• Strong interpersonal and communication skills to collaborate with stakeholders

• Consulting experience preferred within project or product management

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 85000

Experienced: 117500

Expert: 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan